FAQ

Questions land departments actually ask.

Before you commit.

Do my title documents go to the cloud?

Not during ordinary local work. OCR, extraction, ownership arithmetic and report generation run on your computer. Selected content leaves only when you explicitly use a connected AI, personal Drive, approved connector or research source.

Does TitleDesk need an internet connection?

Only to activate, and periodically to confirm the licence is still valid. Once activated it keeps working offline for an extended period.

Do I have to use AI?

No. TitleDesk is fully functional with no AI account connected. Reading documents, the runsheet, ownership arithmetic, deadlines, billing and report generation are all local and deterministic.

Why does the ownership math matter so much?

Because decimals lie. 1/3 as a decimal is 0.333…, and three of them do not add to 1. TitleDesk uses exact fractions, so 1/3 + 1/3 + 1/3 is exactly 1 and an over-conveyance is reported as an exact excess such as "over by 1/4".

Can I trust what the AI extracted?

You are not asked to. Every extracted date, party and fraction stays proposed until you accept it, and each is linked to the page it came from. A model can only add to what the deterministic parser found.

Which AI can I connect?

Whatever model access you already have — Claude (Anthropic), OpenAI, Moonshot, a local Ollama model, or a custom endpoint. Consent-gated, and assignment text never receives tools.

What is a seat?

One licensed computer. Purchases issue exactly the number of activations you buy; each computer activates once from the licence email.

Which operating systems are supported?

macOS (Apple silicon and Intel), Windows and Linux. The v0.2.5 macOS images, the signed Windows installer and the signed Linux AppImage are all on the download page.

Is there a trial?

Yes, two. Individuals get a 7-day free trial of the full product from the download page: a card is required and verified with a $1 charge that is refunded immediately; cancel within the 7 days and nothing is billed, otherwise the seat continues at $199 a month. Companies get a free 14-day Enterprise demo on up to five computers, no card, with a setup call from Spencer.

How do I cancel?

Open title-desk.com/manage/ and paste the activation code from your purchase email, or ask for a link to the address that bought the seat; then choose Cancel subscription in the billing portal. There is no account or password. Cancelling inside a 7-day trial means you are never charged; after that, cancelling stops the next renewal and the seat keeps working to the end of the period already paid. Enterprise demos and licences issued directly were never billed, so there is nothing to cancel; write sales@theharnesslab.com to end one.

Does it work in Texas only?

The Texas workflow is the most developed — county index by abstract and party, GLO patents, RRC data — but the runsheet, ownership, curative and packaging are not Texas-specific.

What happens if a county document purchase fails mid-click?

The intent was written to disk before the click. An uncertain attempt is reconciled rather than retried, and a receipted document is reused rather than bought again.

Who supports it?

Spencer Teague at The Harness Lab — the person who builds the software. Sales, pilots and contracts: sales@theharnesslab.com. Activation: licenses@theharnesslab.com.

On real assignments completed by working landmen, TitleDesk's automated run takes about twenty minutes for work that takes a landman three to five days; the landman then reviews and certifies. Packets, county sources and scan quality move the figure, so the ROI page shows every assumption, and we will help you qualify it on one of your own assignments. Download v0.2.5 or talk to Spencer.

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