Terms of Service

Agreeing to these terms

By creating an account, signing in, starting a run or otherwise using TitleDesk, you agree to these terms and to our Privacy Policy. If you do not agree, do not use TitleDesk.

If you use TitleDesk for a company or other organization, you confirm that you have authority to accept these terms on its behalf.

Before you pay, TitleDesk shows you the details of what you are buying, such as the run type, the page count and the price. Those details are part of this agreement for that purchase.

Who may use TitleDesk

TitleDesk is a service for business users. It is not offered for personal, family or household use, and you must be at least 18 years old to use it.

Each account is for one person. A plan covers as many people as it has seats, and each of them needs their own account.

What TitleDesk does

TitleDesk prepares a draft examination of Texas mineral title from the documents supplied for a run. It covers Texas only, and each run covers one county. A run works like this:

• You sign in with a one-time link that we email to you, or with your Google account. There is no TitleDesk password.
• You enter the assignment: the county, the tracts with their abstracts and gross acres, the assignment text as you received it, and the names to research.
• You upload recorded instruments as PDF, TIFF, PNG or JPEG files. For Hybrid and Full service runs, we also buy record copies for you.
• Before you pay, a free check compares the assignment text with the tracts and acreage you entered.
• You confirm the assignment and pay, and the run starts.
• Two AI model sessions, using Google’s Gemini models, examine the documents. The first builds the chain of title and the mineral ownership in exact fractions. The second checks that work, resolves problems and writes the workbook.
• The workbook has four sheets: Summary, Ownership, Runsheet and Title Review. We email it to you as an attachment, and it is kept in your account.

The workbook is a draft for professional review

A TitleDesk workbook is a draft examination for review by a qualified professional. It is not a title opinion, not an abstract of title and not a survey. We are not a law firm, and TitleDesk does not give legal advice.

A workbook reflects only the documents supplied for the run. It does not account for anything outside them, such as instruments that were not supplied, unrecorded interests, records kept in other counties or offices, or facts that only a survey or an inspection of the land would show.

AI can make mistakes. It can misread a document, miss an instrument, misunderstand a conveyance or get a fraction wrong, and a run can be no better than the documents it was given.

You are responsible for reviewing every workbook, checking it against the source records and deciding whether to rely on it. Before you or anyone else relies on a workbook, for example to buy, sell or lease an interest or to pay an owner, have it reviewed by a qualified professional.

The landman and certification lines in the workbook are left blank for you. If you sign a workbook, you sign it as your own work, after your own review. Do not present a workbook, or let anyone else present it, as a title opinion, an abstract of title, a survey or work certified by us.

Your account and sign-in

Sign-in links go to the email address on your account, so keep that email account, and any Google account you sign in with, secure. Anyone who can read your email can use a sign-in link we send you and can read the workbooks we email to you.

Use only your own account, and do not share sign-in links. You are responsible for activity under your account. If you think someone else has used it, tell us straight away at sales@theharnesslab.com.

Keep your account details accurate. Your name and company are optional.

Run types and prices

These are our prices on the effective date of these terms. Prices are in US dollars and may change. The price shown to you before you pay is the price you are charged.

Each run covers up to 400 pages. A larger run costs $40 more for each further 200 pages, and that charge is shown before you pay. Hybrid and Full service runs are offered by invitation only.

• Upload run: $249. You supply every instrument.
• Hybrid run: $349, by invitation. We buy copies of missing recorded instruments. The price includes up to $60 of record copies. We buy more only with your approval, and you pay any extra amount you approve.
• Full service run: $449, by invitation. We buy the documents. The price includes up to $125 of record copies. We buy more only with your approval, and you pay any extra amount you approve.
• Free first run: your first Upload run is free, for up to 150 pages.

Plans

A plan gives you a set number of title examinations each month and a number of seats. The allowance covers Upload, Hybrid and Full service runs; retrieval remains by invitation. Runs beyond the allowance are charged at the plan’s extra-run price. Solo and Pro add a $49 retrieval fee per retrieval run; Enterprise has no retrieval fee.

Each plan offers two document billing options at the same subscription price. With copies at cost, TitleDesk charges the requesting customer's saved card the actual vendor copy cost within that customer's approved per-run limit. With included copies, TitleDesk pays the vendor copy cost within hard per-run and monthly caps and charges the requesting customer $1 per successfully purchased recorded instrument. A multi-page instrument counts once. Duplicates and unsuccessful purchases do not earn a service fee. The included caps are Solo: $25 per run and $100 per month; Pro: $60 per run and $400 per month; Enterprise: $125 per run and $1,000 per month. Monthly caps are shared by every seat on a plan, including extra runs. Neither runs nor copy allowances carry over.

Included copy purchasing stops at either cap; it does not switch automatically to charging the customer the copy cost. Every customer authorizes their own card charge limit for each run. Team membership does not authorize charges to the plan owner's card. The $60 and $125 copy allowances for individually purchased Hybrid and Full service runs remain separate from subscription allowances.

• Solo: $1,299 a month or $12,990 a year, with 8 runs a month and 1 seat. Extra runs are $219 each.
• Pro: $3,899 a month or $38,990 a year, with 25 runs a month and 3 seats. Extra runs are $199 each.
• Enterprise: $9,999 a month or $99,990 a year, with 70 runs a month and 10 seats. Extra runs are $179 each.

Plan billing, renewal and cancellation

Plans are billed in advance and renew automatically at the end of each billing period until cancelled. With annual billing, you pay for a year in advance at ten months’ price.

Unused plan runs do not carry over. Annual plans receive a fresh allowance on each monthly anniversary of the paid term. Extra runs and retrieval fees are paid for before they start.

Use the billing portal on your plan page to stop renewal or update your card. If the portal is unavailable, contact sales@theharnesslab.com. Plan tier changes are handled through support. Cancel before your renewal date to stop the next renewal; access continues through the paid period. Cancelling does not refund fees already paid, except as set out in “Run credits, cancellations and refunds”.

If we change the price of your plan, we will tell you by email or in your account before the new price applies to a renewal.

Payment

Every run is paid for before it starts: by card at checkout, from your plan’s allowance, as your free first run, or with a run credit.

Card payments are handled by Stripe. You enter your card details on Stripe’s payment page, and your card number never reaches our servers. By paying, you authorize the charge shown to you and, for a plan, a charge in advance at each renewal until the plan is cancelled.

If a payment fails or is reversed, we may suspend your plan or your account until it is paid, or close the account.

Run credits, cancellations and refunds

If a run cannot be finished, we automatically add one run credit to your account. The credit is for the same run type and covers up to the number of pages you paid for. Run credits do not expire.

If the run that could not be finished was a plan run, it goes back into your plan’s allowance instead of becoming a credit.

A run credit is a credit for a run, not a refund, and it cannot be exchanged for money. Open credits are withdrawn if your account is closed.

You can cancel a run that is still waiting for payment, or a run that did not cost money. Once a run has been paid for, it goes ahead.

We give refunds only where the law requires them, or otherwise at our discretion.

We may grant free run credits at our discretion, and we may withdraw free run credits that we granted.

Your information and documents

You keep whatever rights you have in the assignments, documents and other material you put into TitleDesk. Recorded instruments are generally public records, but your assignment and your work product, including your run results, are confidential to you, and we treat them that way.

You give us permission to store, copy, process and transmit that material, and to have our service providers do so for us, as needed to provide TitleDesk to you, to support you, to keep the service secure and to meet our legal obligations. Our Privacy Policy explains how we handle it and how long we keep it.

You may use, copy, change and share the workbooks produced for you, subject to the section “The workbook is a draft for professional review”.

We do not use your documents to train any AI model. When a model makes a mistake in a run, a short rule describing the mistake in general terms is written into an internal memory that the models are given on later runs. These rules are written to avoid containing customer-identifying details, and we review them. You agree that we may create, keep and use these rules, and that they belong to us.

Our software and site

TitleDesk, including the site, the software, the workbook format and our internal rules, belongs to us. These terms let you use TitleDesk as described here; they do not transfer ownership of any of it to you.

If you send us suggestions or feedback, we may use them without owing you anything.

Acceptable use

Use TitleDesk only for lawful purposes and only as these terms allow. In particular:

• Upload only documents and information that you have the right to use and to give us for this purpose.
• Do not use TitleDesk for anything unlawful, and do not upload malware or material that infringes anyone’s rights.
• Do not try to break, overload, probe or reverse-engineer TitleDesk, or to get around its sign-in check, rate limits or other protections.
• Do not access TitleDesk by automated means, such as scripts or bots, except through features we offer for that purpose.
• Do not use TitleDesk, or anything it produces, to build a competing service.
• Do not access another person’s account or information.
• Keep to one account per person, and to no more people on a plan than it has seats.

Suspending or closing accounts

We may suspend or close your account if you break these terms, misuse TitleDesk or do not pay, or where we need to in order to protect TitleDesk, our customers or ourselves, or to comply with the law. Where we can, we will tell you why.

You can ask us to close your account at any time by writing to sales@theharnesslab.com.

When an account is closed, we remove your name, company and email address from it and withdraw any open run credits. Your documents, results and workbooks are deleted as our Privacy Policy describes. We keep payment, run and incident records so that our books add up, and as the law requires. Workbooks already emailed to you stay in your mailbox.

Closing an account does not by itself entitle you to a refund.

Messages from us

We email you sign-in links and workbooks, and we may message you by email and in your account about your account, your runs, billing and TitleDesk generally. These service messages are part of TitleDesk.

Services we rely on

TitleDesk depends on other companies’ services, including Google for the AI models, Stripe for payments, Cloudflare for network protection, Hostinger for our servers and an email delivery provider. Our Privacy Policy lists each of them and what it does.

Those providers’ own terms apply to what they do. For example, you pay on Stripe’s payment page, and when documents are processed through a consumer Google AI subscription, Google’s own terms for that subscription apply.

If a provider fails, changes or limits its service, TitleDesk may slow down or stop, and a run may not be able to finish. If that happens, the rules in “Run credits, cancellations and refunds” apply.

Availability and changes to TitleDesk

We work to keep TitleDesk running well, but we do not promise that it will always be available, that it will be free of errors, or that a run will finish within any particular time.

We may change, add or remove features, and we may stop offering a run type or plan. A change does not alter the price of a run you have already paid for.

Disclaimers

Please read this section carefully.

TITLEDESK, ITS OPTIONAL ON-PAGE HELPER AND EVERYTHING THEY PRODUCE, INCLUDING EVERY WORKBOOK, ARE PROVIDED “AS IS” AND “AS AVAILABLE”, WITHOUT WARRANTIES OF ANY KIND. TO THE FULLEST EXTENT THE LAW ALLOWS, WE DISCLAIM ALL WARRANTIES, WHETHER EXPRESS, IMPLIED OR STATUTORY, INCLUDING ANY WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, ACCURACY, TITLE OR NON-INFRINGEMENT.

WE DO NOT WARRANT TITLE TO ANY LAND, MINERAL INTEREST OR OTHER PROPERTY, OR THE ACCURACY OR COMPLETENESS OF ANY CHAIN OF TITLE, OWNERSHIP FRACTION OR OTHER RESULT. AI CAN MAKE MISTAKES, AND THE ACCURACY OF A WORKBOOK DEPENDS ON THE DOCUMENTS SUPPLIED FOR THE RUN.

YOU ARE RESPONSIBLE FOR HAVING EVERY WORKBOOK REVIEWED BY A QUALIFIED PROFESSIONAL BEFORE YOU OR ANYONE ELSE RELIES ON IT. ANY RELIANCE ON A WORKBOOK IS AT YOUR OWN RISK.

Answers from the optional on-page helper are produced by an AI model. They can be wrong, and they are not legal advice.

Limits on our liability

Please read this section carefully. It limits what you can recover from us.

TO THE FULLEST EXTENT THE LAW ALLOWS, WE WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, BUSINESS, LEASES, DEALS OR DATA, OR FOR THE COST OF CURATIVE WORK OR SUBSTITUTE SERVICES, ARISING OUT OF OR RELATING TO TITLEDESK, ANY WORKBOOK OR THESE TERMS, EVEN IF WE HAD BEEN TOLD THAT SUCH DAMAGES WERE POSSIBLE.

TO THE FULLEST EXTENT THE LAW ALLOWS, OUR TOTAL LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATING TO TITLEDESK, ANY WORKBOOK OR THESE TERMS IS LIMITED TO: (A) FOR A CLAIM ABOUT A RUN NOT MADE UNDER A PLAN, THE AMOUNT YOU PAID FOR THAT RUN; (B) FOR A CLAIM ABOUT A PLAN, OR ABOUT A RUN MADE UNDER A PLAN, THE PLAN FEES YOU PAID IN THE THREE MONTHS BEFORE THE CLAIM; AND (C) FOR ANY OTHER CLAIM, THE AMOUNTS YOU PAID US IN THE THREE MONTHS BEFORE THE CLAIM.

THESE LIMITS APPLY WHATEVER THE LEGAL BASIS OF THE CLAIM, INCLUDING CONTRACT, WARRANTY, NEGLIGENCE OR ANY OTHER THEORY.

Some of these limits may not apply to you where the law does not allow them.

Indemnity

You will defend, indemnify and hold harmless The Harness Lab and its owners, employees and contractors against any claim by a third party, and any resulting loss, liability, damages or costs (including reasonable attorneys’ fees), arising from: your misuse of TitleDesk; documents or other material you upload, including any claim that they infringe someone’s rights or were uploaded unlawfully; your breach of these terms; or reliance by you, or by anyone you give a workbook to, on a workbook that was not reviewed as these terms require.

Governing law and disputes

These terms are governed by the laws of the State of Texas and the federal laws of the United States that apply there, without regard to conflict-of-laws rules.

Any dispute arising out of or relating to these terms or TitleDesk must be brought only in the state or federal courts located in [County] County, Texas. You and we each consent to the jurisdiction of those courts.

Before bringing a claim, please write to us at sales@theharnesslab.com so we can try to resolve it with you directly.

Changes to these terms

We may update these terms from time to time. The effective date at the top of this page shows when they last changed.

If we make a material change, we will tell you by email or in your account. If you keep using TitleDesk after the updated terms take effect, you accept them. If you do not accept them, stop using TitleDesk and ask us to close your account.

General

These terms, our Privacy Policy and the details shown to you when you pay are the whole agreement between you and us about TitleDesk, unless we agree otherwise in writing.

If any part of these terms cannot be enforced, the rest stays in effect. If we do not enforce a part of these terms straight away, we can still enforce it later.

You may not transfer your account or these terms to anyone else without our written consent. We may transfer them as part of a merger, sale or reorganization of our business.

The parts of these terms that by their nature should continue after your use of TitleDesk ends will continue, including those on the draft nature of workbooks, payment, disclaimers, limits on liability, indemnity and disputes.

Send notices to us at sales@theharnesslab.com. We send notices to the email address on your account.

Contact

Questions about these terms? Write to us at sales@theharnesslab.com. TitleDesk is operated by The Harness Lab, Texas, USA, at title-desk.com.